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Frequently Asked Questions
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What services do your copilots provide?Please see our services section here. We provide copilots specializing in sales, marketing, operations, finance, and general administration to support various business needs.
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How do you ensure the quality and expertise of your copilots?Please see our How We Vet Copilots section here. We have a rigorous training process and carefully select candidates based on their skills, experience, and cultural fit.
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Where are the Copilots based?Our copilots are primarily based in the Philippines, working during US hours. We also have copilots located in Central and South America.
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Why choose the Philippines?The Philippines offers an exceptional pool of talent in the outsourcing industry (~1.5 million workers), with a significant portion of this workforce dedicated to working US hours. The country is known for its highly skilled and dedicated professionals. English proficiency is widespread, ensuring effective communication between our copilots and clients. The cultural alignment between the Philippines and Western countries further facilitates seamless integration and understanding. By outsourcing to the Philippines, we can provide cost-effective services without compromising on quality.
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Can I choose the copilot that best fits my needs?You will be provided with 2-3 candidates for each placement and have the opportunity to select the final copilot. We will also provide recommendations based on the specific role. If you're unhappy with your copilot, we offer replacements within a 30-day turnaround.
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How do you handle communication and collaboration with remote copilots?We follow a fully embedded model, ensuring copilots are onboarded and seamlessly integrated into your existing communication and collaboration tools such as Slack, Teams, and G-Suite.
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What are the pricing and payment terms for your copilot services?Full-time copilots start at $2,750/month. Payment is made monthly in advance, and we require a 30-day cancellation notice to maximize the opportunity for copilots to be placed with another agency.
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How quickly can I expect to have a copilot assigned to my business?Our standard recruiting process for new copilots takes approximately 2-8 weeks, depending on specific requirements and availability.
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What is the duration of the engagement with a copilot?We offer a minimum commitment of 3 months to ensure sufficient time for copilots to make a meaningful impact on your business.
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Can I request additional or different services from my copilot?You have the flexibility to modify your copilot's responsibilities and we encourage opportunities for professional development. However, we maintain a zero tolerance policy for any form of inappropriate behavior.
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How do you handle confidentiality and data security?Please reach out to Real Estate Copilots to receive a copy of our terms of service, which comprehensively address data security and confidentiality. We understand the importance of preserving client reputation and prioritize confidentiality in the real estate industry.
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